CPA Audit Published

The main aim of the Care Programme Approach (CPA) is to enable mental health service users to maintain good mental health through Care Plans (also known as support plans). Using Care Plans, mental health staff can work with service users to identify the best way in which to provide support, and help service users become more socially included. Support could include physical and social health as well as mental health. Service users are appointed a Care Coordinator who helps to put the support plan into practice. In this way it is expected that mental health service users will regain control over their mental health and stay well.

Care plans have been around since 1991 and there have been a lot of changes since then! The aim of the CPA audit is to ask service users how well the CPA process is working for them. We are using questionnaires to ask 100 service users to find out what works about the CPA process, what isn’t working well, and whether service users think there should be any changes.

Click here to read the report.